We are a growing residential HVAC & Plumbing service company located in Lisle, IL and we have an immediate need for a Customer Service / Dispatch Manager to lead our team of Customer Service and Dispatch professionals.  We're looking for someone with previous supervisory experience, preferably in an inbound Call Center, who is looking for a company to call home.  We're a family owned company that's not interested in someone just looking for a job.  We're looking for someone who truly wants to be a part of an exceptional company and will help us lead our team towards extraordinary results. Direct industry experience is helpful but not required.  We'll happily train the right person to ensure their success!

We understand that long-term employment relationships need to be a good fit on both sides of the table and will happily discuss the position at length with any qualified applicants to make sure that we're a good fit for you.

What we need:

• At least 2-years of experience in management
• At least 2-years of experience in customer service
• At least 2-years of experience in a sales based role
• A strong track record of success in prior roles
• Ability to pass a background check and drug screening
• High school degree or equivalent
• Excellent verbal skills
• Ability to effectively communicate technical information to non-technical clients
• Ability to recommend what is in the best interest of the client and support that recommendation by educating the client

What you’ll be responsible for:

• Converting inbound calls into appointments
• Making outbound calls to existing customers to set appointments
• Turning our customers into raving fans

What you’ll get from us:

• Insurance
  • Fantastic Health and Dental insurance through Blue Cross & Blue shield for you and your entire family
• Training
  • Our training is second to none, guaranteed
  • We pay for all of your training and costs associated with travel & lodging
• Time Off
  • We give 8 days of company paid vacation and personal time for the first year of service
  • You may earn up to 18 days paid vacation and personal time for company loyalty
  • We also allow 2 weeks of unpaid personal time off per year… think about what that's worth to you
• Vacation Contests
  • We hold contests where employees can win a paid vacation for two to an exotic destination
• Culture
  • We have an environment of team players that like to make money & have fun
  • Our employees often tell us that they look forward to coming to work every day
  • We have several company outings per year where we all get to know each other better
  • Think about how valuable it is to work for a company where you enjoy your time at work
• Communication
  • We encourage, welcome & listen to communication from everyone in the company
  • Everyone in the company has a voice
  • Anyone in the company can talk to the owner & the owner listens
• Opportunity for Advancement
  • We are a fast growing company that believes in growing our employees and hiring from within first
  • We don't give promotions for seniority, we give them for ability
  • A person hired as a helper could literally run the company in a relatively short period if they earn that right
• Our Company Reputation
  • We have a great reputation in the marketplace. Check our online reviews.
• Employee Appreciation & Respect
  • We consider our employees one of our most valuable assets and we treat them that way!
• Salary
  • This position offers well qualified applicants a $45k salary and bonus potential 

I need to hire now, so please don’t wait to apply. 

Sincerely,

Justin Carrol

Owner:  Perfect Home Services

P.S.:  We are a proud member of the Nexstar organization. If you have any prior experience working for a Nexstar, PSI, One Hour, Ben Franklin, Airtime 500 company or have taken any other specialty classes, please make note on your application.